Lots to do in 2009

What has happened to the world??? What has happened to our car industry???
To fair I don't have the answer to either of those two questions but there's one thing that i do know - There's a lot of work to do in 2009 and I 'm sure that we'll get through it if we all knuckle down.
We've had a busy start to the year, we're working on lots of areas. We're working to improve our techniques and our level of customer service and we are seeing the effect already. We realise that our customers are looking for great quality results and for cost effective solutions with a fast turn around so we're seeking to meet those needs. I've had a couple of customers comment in the last few weeks that our service had been invaluable to them of late, we've presented their vehicles really well but we've also saved them both money and time and this has enabled them to sell their vehicles quickly with good retained margins. In a time when everyone is trying to cut back on overheads without compromising on results it is great to be a part of a system that does just that.
We're working hard in 2009, it's going to be a big year.